Client Educator

Orchard Clinic is a new treatment concept with a unique method offering high-quality conservative solutions for women’s postpartum body recovery. Our team focuses on high quality care and service for our clients to treat common postpartum conditions such as Incontinence, Diastasis Recti and Skin Laxity. 

Our method combines the use of advanced treatment technology and devices along with one-to-one floorwork guidance for the best treatment results. We pride ourselves for our high treatment success rate and are looking for individuals to help us achieve and maintain our excellent success.

We’re looking for Client Educators to help us deliver high quality treatment results and spread the awareness of postpartum care. Our Client Educators are highly trained in delivering impactful guest experiences and making authentic conversations to support every mother who begins their postpartum care with us.

Role of a Client Educator

  • Provide clients with an excellent experience by performing high quality treatment services
  • Engage and educate clients about common postpartum body conditions through honest, open and caring conversations
  • Understand and embraces the company culture by being a team player, supporting, encouraging and empowering colleagues

Duties of a Client Educator

  • Perform treatment services in a highly-skilled manner (training will be provided)
  • Administrative tasks including client scheduling and treatment records
  • Reception duties and handling of inventory, payments and invoicing
  • Customer service and handling of general enquiries through phone calls, social media, emails, referrals, etc
  • Carrying out branch duties to ensure high cleanliness, inventory management and organisation
  • Work closely with Branch Supervisors and Management Team to perform additional projects and assignments as required or requested

What we’re looking for:

  • Great work attitude, pleasant personality, good team player
  • Willingness to learn, passionate, optimistic and solutions-oriented
  • Excellent administrative, organizational and communication skills with good computer knowledge
  • Customer service experience will be beneficial (e.g. previous roles as Cabin Crew, Customer Service, Retail or Operations)
  • Females preferred due to the nature of the job

Work Requirements:

  • 5-day work week to be rostered between Monday to Saturday
  • Experience in customer service, retail or administration
  • Eligibility to work in Singapore

Consultant (Floorwork Instructors)

Orchard Clinic is a new treatment concept with a unique method offering high-quality conservative solutions for women’s postpartum body recovery. Our team focuses on high quality care and service to our clients to treat common postpartum conditions such as Incontinence, Diastasis Recti and Skin Laxity. 

Our method combines the use of medical-grade devices along with one-to-one floorwork guidance for the best treatment results. We pride ourselves for our high treatment success rate and are looking for individuals to help us achieve and maintain our excellent success.

We’re looking for yoga, pilates or personal training instructors who are customer-centric, enthusiastic and highly motivated. Expect excellent on-job training, great support and attractive incentive rewards.

What you’ll be doing:

  • One-to-one guidance and exercises for postpartum conditions (such as pelvic floor strengthening and diastasis recti)
  • Administrative, reception duties, scheduling and invoicing for clients
  • Customer service and handling of general enquiries
  • Operating selected treatment and machine devices as needed (training will be provided)

Specific Work Requirements:

  • Full time 5-day work week to be rostered between Monday to Saturday
  • Certification in yoga, pilates or personal training with an interest in prenatal, post-natal or postpartum instruction (applicants who are keen on the role who do not have formal certification can apply for a sponsorship from the company if they are offered the position)
  • Eligibility to work in Singapore

What we’re looking for:

  • Great work attitude, pleasant personality, good team player
  • Results and sales-orientated with a go-getter attitudeService oriented and any related customer service experience will be beneficial (e.g. previous roles as Cabin Crew, Customer Service, Retail or Operations)
  • Females preferred due to the nature of the job

Consultant

Orchard Clinic is a new treatment concept with a unique method offering high-quality conservative solutions for women’s postpartum body recovery. Our team focuses on high quality care and service for our clients to treat common postpartum conditions such as Incontinence, Diastasis Recti and Skin Laxity. 

We’re looking for Consultants who are customer-centric, enthusiastic and highly motivated. Our mission is to provide quality care for mothers, and working arrangements that are suitable for mummies.

The journey towards being a Consultant starts from client education as a Client Educator. Through in-house training and a deep understanding of the conditions we treat, Consultants at Orchard Clinic are able to deliver the high treatment success rate that we pride ourselves for.

What you’ll be doing:

  • Undergoing a 3-month training programme to understand our method of treatment including consultation, assessment and client follow-up
  • Understanding individual client requirements and common conditions
  • Performing treatment and devices for clients
  • Customer service and handling of general enquiries

Specific Work Requirements:

  • 5-day work week during the training period
  • Flexible work arrangements possible after the training period
  • Eligibility to work in Singapore

What we’re looking for:

  • Results and business orientated with a go-getter attitude
  • Service oriented and any related sales or customer service experience will be beneficial
  • Females preferred due to the nature of the job

Have a chat to find out about suitable roles and opportunities

Orchard Clinic Logo

Orchard Clinic is a new treatment concept offering a unique method that provides high-quality conservative solutions for women’s postpartum body recovery.

As a postpartum assessment centre, we offer a full assessment for common conditions after childbirth.

Address

Orchard
302 Orchard Road
Tong Building #06-03
Singapore 238862

Tel: 65 6235 4560

Kembangan
18 Jalan Masjid
Kembangan Plaza, #B1-07
Singapore 418944

Tel: 65 6741 8911

Bukit Timah
Coming soon in 2022

Tel: 65 6235 4560

E: method@orchardclinic.com
Orchard Clinic Logo: Chat with us

Opening Hours

Monday, Wednesday, Friday & Saturday9am to 6pm
Tuesday & Thursday9am to 8pm
Sunday & Public HolidaysClosed

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